![]() ![]() Choosing the Genius Bar option from the three provided, we chose a date, and then a time. From there the sign-up process was straightforward. Of course, all this pampering comes at a price: £77 is the current annual charge for ProCare membership, payable in-store.ĭuly informed, we moved on with the booking process, signing in as a Guest. Any initial setup on new Macs is also carried out for you on the spot. ProCare gives you priority support on up to three Macs at your local Apple Store, including same-day service at the Genius Bar (even if it's fully booked), and any repairs you might need are given precedence on the Store's workbench. To start with, however, we were a little confused to be asked whether we were a Guest or a Member: of what? A quick phone call established that this referred to Apple's ProCare scheme (not the AppleCare warranty extension programme). This time we chose the Reserve link under the Genius Bar logo, and followed the step-by-step instructions in order to reserve our appointment. Returning to the Apple website, we clicked once again on the link to our local Apple Store's listing. ![]() ![]() We were told that as long as we used the online booking system to reserve our appointment by at least the evening prior to the day of our visit we'd be fine, though the Genius Bar did tend to get fully booked at certain times. ![]()
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